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Policies

By booking with Shooting Stars Photobooth, you agree to the following terms. This ensures a smooth experience for everyone involved.

Services Provided

When you book with Shooting Stars Photobooth, here’s what’s included:

  • You’ll receive photobooth services as outlined in your selected package

  • The booked booth time refers to active operating hours only (i.e., when the booth is open for guest use).

    • Setup and takedown are not included in the booth time and require additional access to the venue.

    • Please ensure the venue is available for:

      • Setup: approximately 45 minutes before booth start time

      • Takedown: approximately 30 minutes after booth end time

  • You agree to provide:

    • A safe, accessible 7'x7' space

    • Power access within 15 feet of set-up area

Payment Terms

To secure your date and ensure a smooth experience, here’s how payments work:

  • Deposit

    • A non-refundable deposit of $75 is required to confirm your booking

    • Your date is not reserved until the deposit is received

  • Final Payment

Cancellation & Rescheduling

E-mail shootingstarsphotobooth1@gmail.com subject "Cancellation/Rescheduling"

  • To cancel:

    • Cancel 5+ days before your event if needed. Deposit will not be refunded as preparations will already be well underway.

  • To reschedule:

    • You may reschedule once, at no extra cost, subject to availability

    • Rescheduling must be requested at least 10 days before your event

  • If we must cancel due to emergency or unforeseen circumstances, you’ll receive a full refund or the option to reschedule

Liability Waiver

To keep things safe and clear:

  • The Client acknowledges that use of the photobooth, props, and equipment is at their own risk

  • Shooting Stars Photobooth is not liable for any injury, damage, or loss that may occur during the event

  • The Client agrees to:

    • Supervise guests using the booth

    • Ensure the booth area remains safe, accessible, and free from hazards

    • Notify the Provider of any venue-specific safety concerns

Photo Release

  • You grant us permission to use event photos for:

    • Social media

    • Website galleries

    • Marketing materials

  • Guests may opt out by notifying us in writing before the event

  • A small sign may be displayed at the booth to inform guests

Photo Usage Consent

  • Client agrees that Shooting Stars Photobooth may request access to professional event photos featuring the booth.

  • Images will only be used with the photographer’s permission and proper credit.

Force Majeure

  • Events like illness, extreme weather, venue issues, or equipment failure may affect our ability to deliver services

  • In such cases, Shooting Stars Photobooth reserves the right to cancel or reschedule

  • You’ll be offered:

    • A full refund or;

    • The option to reschedule, subject to availability

Booking Discretion

Shooting Stars Photobooth reserves the right to decline any booking inquiry at our discretion.

This may include (but is not limited to) situations where:

  • The requested date is already booked

  • The event location is outside our service area

  • The event type or venue is not a good fit for our services

  • Personal or logistical reasons prevent us from accepting the booking

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